AI SOLUTIONSREAL WORKFLOW

Put AI into real industry applications

Businesses do not need another model overview. They need a practical solution to a specific production problem.

Our applied AI brand is ZAI. Through ZAI, we begin with clearly defined, testable business use cases. Together with clients, we map workflows, knowledge, and data, then build a version that can run in a live working environment. Usage feedback drives each iteration, while people retain the judgment that matters. AI takes on information structuring, content generation, task execution, and repetitive validation.

01 Start with a concrete use case02 Deploy into real workflows03 Improve through feedback

A Human–AI Production Workflow

AI supports execution; product and engineering teams retain responsibility for direction, experience, visual quality, and final approval.

01Understand Requirements

02Break Down Tasks

03Generate Content

04Build & Integrate

05Review & Test

06Deliver & Iterate

Three Focus Areas

Designed around real business needs, not a bundle of generic capabilities.

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AI-Assisted Game Development

We are integrating AI into day-to-day game production.

AI supports rule analysis, requirements breakdown, development planning, front-end and back-end implementation, content production, QA, and issue diagnosis. Product, game design, art, and engineering teams remain responsible for product direction, gameplay, visual quality, and final sign-off.

This human–AI workflow is already used for concept validation and production across casual and social games, and is being refined into a reusable game-development pipeline.

AI-assisted game workflow and Cocos Creator development interface

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AI Customer Support

We help businesses turn product knowledge and service workflows into testable AI support capabilities across pre-sales, sales, and after-sales scenarios.

Work includes knowledge-base design, prompt and response-policy tuning, price and inventory integration, human review and labeling, quality evaluation, and seamless handoff to service teams through WeCom. The solution is currently being validated in consumer-product consultation and sales-support workflows.

AI is not intended to replace every human interaction. It resolves clear, high-frequency questions first, so service teams can focus on complex cases and high-value customers.

Custom AI customer service knowledge base and test conversation interface

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AI Marketing Operations

We apply AI to the day-to-day operation of global brand and multi-account content programs.

Across trend research, content selection and adaptation, team collaboration, creator outreach, email communication, publishing calendars, and performance analysis, TANGSHANG is building a repeatable content-operations workflow—not a handful of one-off marketing posts.

These capabilities are being continuously validated through global consumer-brand and multi-account programs.

Start with validation, then scale

Begin with a focused use case and a fast feedback loop. Build a usable version, test it in practice, then decide whether to productize or scale.

01 Diagnose02 Usable Version03 Real-World Test04 Productize / Scale